Basil Labels Company Website Privacy Statement

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Basil Labels Company is committed to respecting your privacy. In general, you can visit the Basil Labels Company website without revealing any information about yourself. We do collect information regarding visitors to our website. Some information is required in order to process 'Request More Information' and subscribing to News Letters, for example. We also analyse this visit data for trends and statistics to help us provide you with a better service.

The following discloses the information gathering and dissemination practices for this Web site: Basil Labels Company. It applies to services, facilities and technologies which are employed on this site, or which may be employed in the future.

Personal Information Recorded

'Request More Information' and subscribing to 'News Letters' forms: To process your contact requirements, we require your name, company name, phone number and/or email address. We use this information to contact you and keep you informed about your specified interests in our business equipment and services. Once we have processed your request, we will send an acknowledgement by email. We don't take credit card details on-line. Should we need to contact you regarding any payments we will do so by phone. Please do not send credit card details by email.

Information Automatically Logged

We use your IP address to help diagnose problems with our server and to administer our Web site. We also use this information to help us to make using our web site easier to use and more enjoyable.

In almost all cases, when you go to a web site, web servers log your interaction with the site in something called a log file. Standard log files like ours contain basic information such as what time what pages were viewed, and the IP address of the visitor. We use this information to analyse trends, administer the site, track user's movements, and gather broad demographic information for aggregate use. We make no effort to identify IP addresses with individual users.

The Basil Labels Company website Session cookie

The Basil Labels Company website uses a “session cookie” to identify your browser “session” as you move between pages on the website and perform activities. The cookie is named "5128a312eb596e18685c88be42a3c8b0&quot and "78b3891898fbce4095451ebf437466b9&quot (or similar); and will last for just that browser session/day, currently, but may last for 3 months in future functionality upgrades.
The website cookie allows our website to recognise each subsequent request from your browser as being the same browser that made the initial request to our website.

By knowing that each subsequent request is related to the first, our website is able to track your actions as you move around the website and to provide interactive features. By analysing how our website is being used in general, we can improve the website experience for future visitors. Should you experience any problems in using our website, our website developers may be able to use this information to track down your specific “user journey” and investigate and fix any issues that might arise.

These cookies are very small text files that are stored on your device (for example, your PC or your phone) by your web browser. They contains a simple text code that your browser sends back to our website each time you browse to a new page. This allows the website to look up your specific session and associate data for that session with your browser. The data itself is not stored in your local session cookies but on the server(s) operating the website.

Each page on our website is generated by a sophisticated Content Management System (CMS). This system provides a number of interactive features where your experience may be tailored according to your past activity on the website. Such features require the “session cookie” to operate:

  • The session cookie provides the ability for you to log on to our website using your unique user name (or e-mail address) and password (Future Function).
  • The session cookie provides the means to remember that you have submitted a form so that you are not asked to re-submit it.
  • As we improve our website over time, similar and more advanced features may be added that also require a “session cookie” to operate.
  • Another session cookie is set by the Michael Richey 'EU e-Privacy Directive Cookie Policy Manager' plug-in. Showing as "plg_system_eprivacy&quot tracks if you have specifically Opted Into the use of non-session Cookies on this site; and will last for 1 month before asking for you to Opt In again.

Google Analytics - non-Session Cookies

The Basil Labels Company website uses cookies to allow Google Analytics to function correctly. Google Analytics is a free web analytics tools that helps us understand how visitors engage with the Basil Labels Company website. These cookies have names that begin with __utm such as __utma and __utmz.

Google Analytics collects information anonymously; it reports website trends without identifying individual visitors. The cookies store information such as the number of visits to the website and what site referred the visitor to the web page. We use the information to view reports about how visitors interact with the website and to help us improve the website. A different set of cookies is used for each website, and visitors are not tracked across multiple sites.

Information about these cookies and how to reject or delete them: and

To opt out of being tracked by Google Analytics across all websites visit

Google’s privacy policy:

How to control and delete cookies

The Basil Labels Company website uses an 'EU e-Privacy Directive Cookie Policy Manager' plug-in, by Michael Richey. At the time of your first visit to our website a ribbon banner at the top will ask if you wish to Opt In or Opt Out of the use of non-Session cookies. Opting Out means that Google Analytics and other web functionality will cease to work, so reduce our ability to improve the visitor's experience of using this site. Having once chosen an Opt-In or Opt-Out, you may reconsider Cookies Policy at any time by clicking on the module link bottom right of all pages.

You may also restrict or block all types of cookies which are set by the Basil Labels Company website, or any other website, through your browser settings.

To find out more about cookies and how to manage them, visit

Please be aware that restricting cookies may impact on the functionality of the Basil Labels Company website.

Local Shared Objects (Flash Cookies)

The Basil Labels Company website uses Adobe Flash Player to provide video content. For example, we use a Youtube API flash player plug-in to show our Hosted Voice Presentation video, this will not work if you disable Flash Cookies. These Local Shared Objects (commonly known as Flash Cookies) may be used to improve user experience, for example to save your playback preferences. Flash Cookies are similar to cookies, however they are managed differently.

How to disable Flash Cookies:

Information on how to disable and delete Flash Cookies is provided on the Adobe website at

At that time, your experience of the Basil Labels Company website may be affected if you restrict the use of Flash Cookies.

Information From Registration Forms

Our site's on-line forms require you to give us contact information (such as your name, email address, organisation name and address, and phone number). Contact information from the registration forms is used to answer questions, send you information or brochures about our company and its services, quote you pricing and to send occasional newsletters. You may opt-out of receiving mailshots by using the options described below. We may also later use the information to contact you regarding the quote, brochure or information supplied to you.

When additional information is requested, we will try to let you know at the time of collection how we intend to use the personal information you provide, such as respond to your inquiry, accept an order or allow you to access specific information such as software downloads, etc. We do our best to maintain the accuracy of any personal information you do supply to us. You can help Basil Labels Company update and maintain the accuracy of any personal information you supply by notifying Basil Labels Company of any changes to your address, title, phone number or e-mail address.

Protecting Your Privacy

Basil Labels Company uses your information only for internal marketing purposes, i.e.

  • To send you information about Basil Labels Company products that you may be interested in.
  • To answer your questions.
  • To give you information about our company and its services.
  • To contact you if you have requested pricing or brochures, or if you have received a quotation from us.
  • To send you newsletters and mailshots on Basil Labels Company products and services, either by post, fax or email.
  • To send marketing surveys regarding how we may serve you better.

Your information will not be shared with individuals or other companies except in the following circumstances :

  • To third parties that are involved in the processing of your order, for delivering specific services to you (for example, the financial institution that issued your credit card or the courier that delivers your order).
  • Where we forward your information to one of our distributors so that they can handle your enquiry.
  • Where you have asked us for information on products and/or services which we can not provide, we may forward your information to other companies in order that they can help you. Usually, we will notify you of this.
  • Where Basil Labels Company is sold to, or buys, another company, your information will be shared with this company.
  • Unless required by law.

Opting Out

This site gives users the following options to discontinue receiving future communications by any of the following means:

  • Send an e-mail to our client services team indicating your request to be unsubscribed from a specific list. See Contacts page for email address.
  • In writing to: Client Services, Basil Labels Company, Abbey House, 1650 Arlington Business Park, Theale, Reading, RG7 4SA.
  • You can call our Client Services on this telephone number: 0845 873 8280.

External Links

Our Web site may provide links to third party sites (Manufacturers websites, for example). Please be aware that Basil Labels Company is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this site.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us by e-mailing:Contact Us

Cookie Policy

EU e-Privacy Directive

This website uses cookies to manage authentication, navigation, and other functions. By using our website, you agree that we can place these types of cookies on your device.

View Privacy Policy

View e-Privacy Directive Documents

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